Here's what happens with your details when you book with us.
Last updated: 1 August 2026
You give us your name, phone, email, address and a bit about your car so we can turn up and detail it. We don't sell that to anyone, we don't spam you, and we only keep it as long as it's actually useful for running the business. That's it.
The longer version below just spells out the specifics so you know exactly where things sit.
Silver Wash is a sole trader mobile car detailing business run by Trevio Revell, based in Frankston, Victoria. Our ABN is 86 496 163 924.
When you book a detail we ask for:
We also collect basic technical info when you visit the site (like your rough location and what device you're on), which is standard for any website. This helps us keep the site working and figure out roughly how many people are visiting.
Your booking info is used to run your booking. We contact you about your appointment, we turn up to detail your car, and we send you a receipt or follow-up. If you're happy with the job we might email you asking for a Google review, which you can obviously ignore if you're not into that.
We don't sell your details to anyone. We don't add you to marketing lists you didn't ask to be on. If you booked once and never want to hear from us again, just reply to any of our emails and say so.
Being upfront about this: your details are stored on servers that aren't all in Australia.
All of these are proper businesses with their own privacy standards. If you'd rather not have your info stored overseas, get in touch and we can talk about how to handle it.
We take before and after photos of every job because it helps us show our work and improve. We might use some of these on our website, Instagram, or Google profile.
We never show your rego plate, your address, or anything that identifies you personally. If you'd prefer we didn't post photos of your car at all, just tell us when we arrive (or before) and we won't. No hard feelings.
After we've done your detail, we might email you asking for a Google review. If you leave one, that becomes public on Google (Google's rules, not ours), and it might show up on our site or profile. That's the whole point of a review, so no surprises there.
Booking records stick around for a couple of years, mostly so we've got a history if you come back or if there's ever a dispute. Email exchanges stay in the inbox unless we clean them out. If you want your details wiped from our system, just ask and we'll do it (unless we're legally required to keep something, like invoices for tax records).
The site uses basic cookies to make things work properly (like remembering what you clicked on the booking form). If we add analytics later (like Google Analytics), that's for us to see roughly how many people visit and which pages they use. It doesn't track anything personal about you specifically.
You can ask us at any time to:
Just email or text us and we'll sort it. Under the Australian Privacy Act we're required to help with this stuff, and honestly we'd want to anyway.
Our service is for adults booking car detailing. We don't knowingly collect info from anyone under 18. If you think we have and shouldn't, tell us and we'll delete it.
If we ever change this, we'll update the date at the top and post the new version here. If it's a big change we'll try to mention it when you book.
If you think we've handled your info badly, please talk to us first. If we can't sort it out, you can lodge a formal complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Getting in touch
Silver Wash · Frankston VIC
Email: silverwashh@gmail.com
Phone: 0474 322 430
ABN: 86 496 163 924